Friday, February 21, 2020

GLOBAL CHALLENGES FOR BUSINESS, MANAGEMENT AND LEADERSHIP Essay - 2

GLOBAL CHALLENGES FOR BUSINESS, MANAGEMENT AND LEADERSHIP - Essay Example On the other hand management can also refer to the person or to different people who perform the various acts of management. There are a number of approaches to management but the competitive values framework is the framework which comprehensively covers a number of management approaches. The Competing Values Framework for various cultural assessments was developed and well defined by Quinn and Rorbaugh in 1983 from the analysis of Campbell's longer list of efficiency as well as effectiveness dimensions into two major dimensional patterns. The horizontal dimension basically defines the degree to which any organization generally focuses inwards as well as outwards. Towards left, attention is basically inwards, within the organization, in order to know what is happening in the organization. An internal focus is valid as well as an important source in any environment where the competition or the customer focus is not the main thing and it is also not the most important thing, but on the other hand in the competitive climates or where the external stakeholders hold sway, then this kind of challenge must met directly and effectively. Vertical: Stability or Flexibility The vertical axis basically determines that who actually makes decisions. At the lower end, control is also with the management whilst at the upper most end; it is also devolved to those employees who have been directly empowered in order to decide for themselves and for their organization or for their company. Stability is a valid form and source whenever the business is stable and the degree of reliability and efficiency is at the peak level, but when the environmental forces or the factors develop a need in order to have a change, then at that particular time flexibility becomes much more important. (Boddy, 2001, pp. 200-226) The Competing Values Map The four hierarchies as mentioned in the above diagram are to some extent historical in their respective development and are also presented in this order which is mentioned below. Hierarchy The hierarchy has basically a traditional approach towards the structure and control that generally flows from a strict chain of various command as mentioned in the Max Weber's view of the bureaucracy. For numerous years, this was also considered as the only effective and an efficient way in order to organize and is still considered as a basic element for many organizations. Hierarchies have full respect for the power as well as for the position. They also have well-defined processes, policies and well maintained procedures. Market The Market oriented organization also seeks to control but they do so by looking outward, and by taking notes of the transaction cost. Market organization is not the one which always focus just on the marketing level, they also keep this in mind that what are the main and the basic transactions, where are all these transactions, whether internal and the external

Wednesday, February 5, 2020

Operational Management Issues for Services - Mapping a Service Essay

Operational Management Issues for Services - Mapping a Service Operation - Essay Example This critical investigation requires immediate attention in order to increase aircraft security and also to facilitate passengers up to the maximum extent. During the aircraft landing/chock on and take off the pilot is supposed to ensure all the equipments while making necessary confirmations. On the other hand he should inform the tower management regarding the take-off and landing condition, for instance, atmospheric pressure etc. However, if this job is done by the cabin crew then still the pilot must ensure whether or not the tower heads know about their required activities to be performed. The time allocation for pilot’s aircraft investigation activities is missing. Since he is the one who makes the final decision of taking off the airplane therefore he must be given enough time to check the aircraft while also communicating the required information to the crew members. The job descriptions of office people, tower heads and cabin crew are missing. For instance, they are needed to record the entire turnaround procedure while calculating time and delays. The tower heads are supposed to check flight timings, scheduling of other aircrafts, traffic signals, air plane queuing etc. Research indicates that most flights are delayed due to lack of traffic control (WU, 2003, p.314). Therefore, the role of back-office people becomes even more substantial as they need to ensure the presences of all boarding passengers, cabin crew and related staff members. Furthermore, they have to check their identities and baggage. The cabin service activities are missing which constitute of engineering checks, technical checks, airfreight cargo, information verifications etc. The time for overall turnaround process must be reduced in order to increase efficiency, aircraft performance (Thorne, 2007, p.11) and also to remove time delays. The activity graph is also missing from the turnaround operational process which should